[Quickbase US Status] Notice: Data Center Switch (Planned) - Down Time

Maintenance
08/13/2023, 06:40am EDT

[Quickbase US Status] Notice: Data Center Switch (Planned) - Down Time

Status: closed
Start: 08/13/2023, 06:10am EDT
End: 08/13/2023, 06:40am EDT
Duration: 30 minutes
Affected Components:
Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
Update

08/13/2023, 06:10am EDT

08/13/2023, 06:10am EDT

We are continuing our year long plan to transition parts of the US Instance of the Quickbase platform ("Quickbase US") between our existing hosting locations, and to introduce a new hosting location by the end of 2023.  This hosting transition is being accomplished using planned down time similar to the data center switches we typically do 2-3 times per year.

No action will be needed by customers aside from being aware of the planned down time as it is announced during 2023.

A full explanation of the hosting transition, and a visual depiction of the milestones are linked to in this Quickbase Community post.

On August 13, we will have the following planned down time to perform a data center switch as the next customer facing step of the hosting transition.

Quickbase US will be unavailable during this maintenance window.

  • Sunday, August 13, 2023, 6:10 AM to 8:00 AM Eastern US Time - Switch the active location of the Core Cluster Components of Quickbase US from AWS-Oregon to Flexential-Colorado.  Quickbase US will be down during this maintenance.

Resolved

08/13/2023, 06:40am EDT

08/13/2023, 06:40am EDT

As of 6:40 AM Eastern US Time, the active location of the US Instance of the Quickbase platform is Flexential-Colorado and the platform is running normally.  (Note, you are likely receiving this e-mail close to 7:25 AM Eastern US Time.)

We have completed our verification of the platform in this location.

This incident is closed.