[Quickbase US Status] Notice: Service Functionality Degraded (Unplanned)

Incident
07/24/2023, 12:19pm EDT

[Quickbase US Status] Notice: Service Functionality Degraded (Unplanned)

Status: closed
Start: 07/24/2023, 11:25am EDT
End: 07/24/2023, 12:19pm EDT
Duration: 54 minutes
Affected Components:
Quickbase Service - US Region Quickbase Sync - US Region
Update

07/24/2023, 11:25am EDT

07/24/2023, 11:25am EDT

Starting at 11:25 AM Eastern US Time, connected table refreshes (Quickbase Sync) for Quickbase US are delayed.  We are actively investigating.

Update

07/24/2023, 11:55am EDT

07/24/2023, 11:55am EDT

As of 11:55 AM Eastern US Time, we have determined the root cause and are working on a solution.  Connected table refreshes are working intermittently.  We expect to have a solution in place within one hour.

Resolved

07/24/2023, 12:19pm EDT

07/24/2023, 12:19pm EDT

As of 12:19 PM Eastern US Time, a solution has been applied and connected table refreshes are working properly.