[Quickbase US Status] Notice: Service Functionality Degraded (Unplanned)

Incident
06/12/2023, 11:19am EDT

[Quickbase US Status] Notice: Service Functionality Degraded (Unplanned)

Status: closed
Start: 06/12/2023, 10:21am EDT
End: 06/12/2023, 10:36am EDT
Duration: 15 minutes
Affected Components:
Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
Update

06/12/2023, 10:21am EDT

06/12/2023, 10:21am EDT

Starting around 10:21 AM Eastern US Time, we are seeing performance degradation to the platform.  We are investigating this issue and will provide an update as soon as we have one.

Resolved

06/12/2023, 10:36am EDT

06/12/2023, 10:36am EDT

As of 10:36 AM Eastern US Time, the Quickbase platform returned to normal performance levels.

This incident is closed.

Root Cause

06/12/2023, 11:19am EDT

06/12/2023, 11:19am EDT

The performance degradation is related to the incident that occurred on Thursday, June 9, 2023.  Please see that post for root cause information: https://service.quickbase.com/incident/435930