[Quickbase US Status] Notice: Service Functionality Degraded (Unplanned)

Incident
04/28/2023, 08:20am EDT

[Quickbase US Status] Notice: Service Functionality Degraded (Unplanned)

Status: closed
Start: 04/28/2023, 03:55am EDT
End: 04/28/2023, 08:20am EDT
Duration: 4 hours 24 minutes
Affected Components:
Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
Update

04/28/2023, 03:55am EDT

04/28/2023, 03:55am EDT

We are investigating a performance issue impacting areas of the product including Dashboards, Platform Analytics, and Pipelines Connections Central pages, as well as the Gantt plug-in.  We will provide an update as soon as soon as we can.

Update

04/28/2023, 05:36am EDT

04/28/2023, 05:36am EDT

We are still investigating this issue.  We will provide another update as soon as we can.

Update

04/28/2023, 06:45am EDT

04/28/2023, 06:45am EDT

We are continuing to investigate this issue.  We will provide another update within 1 hour.

Update

04/28/2023, 08:05am EDT

04/28/2023, 08:05am EDT

We are continuing to investigate this issue.  We will provide another update within 1 hour.

Resolved

04/28/2023, 08:20am EDT

04/28/2023, 08:20am EDT

As of 8:20 AM Eastern US Time, the issue has been resolved.

This incident is closed.

We will post a root cause once we have it.