Normal
Normal
Informational
Investigating
Monitoring
Identified
Performance issues
Service disruption
Scheduled maintenance

Total uptime for the last 90 days

TOTAL UPTIME FOR THE LAST 90 DAYS
99.87 %
Normal

Recent Uptime

Day Date Uptime
Saturday June 3 100.00 %
Friday June 2 100.00 %
Thursday June 1 100.00 %
Wednesday May 31 100.00 %
Tuesday May 30 100.00 %
Monday May 29 100.00 %
Sunday May 28 100.00 %

In Progress or Future Maintenance

Jun 04
Jun 03
Jun 02
Jun 01
May 31
May 30
May 29
Quickbase Service - US Region
Quickbase Service - EU Region
Quickbase Community
Quickbase Company Website
Quickbase Help
Quickbase Support Portal
Quickbase University

Recent Posts

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
06/01/2023, 02:00pm EDT
[closed] Ensuring your data is always available takes planning and action. It’s action time now and the Quickbase team fixed an issue where customers with a single app exceeding our memory limit were unable to create cross app, table-to-table import or shared multiple choice fields within that application.

This maintenance window will be: Thursday, June 1, 2023, between 2:00 PM and 3:00 PM Eastern US Time.
06/01/2023, 03:00pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Service - EU Region Quickbase Community Quickbase Company Website Quickbase Help Quickbase Support Portal Quickbase University Quickbase Audit Logs - US Region Quickbase Audit Logs - EU Region Quickbase Automations - US Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Webhooks - EU Region Quickbase Sync - US Region Quickbase Webhooks - US Region
05/31/2023, 11:00pm EDT
[closed] Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, May 31, 2023, between 11:00 PM and 12:30 AM Eastern US Time.
06/01/2023, 12:30am EDT

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
05/30/2023, 11:00pm EDT
[closed] Ensuring your data is always available takes planning and action. It’s action time now and the Quickbase team fixed an issue where customers with a single app exceeding our memory limit were unable to create cross app, table-to-table import or shared multiple choice fields within that application.

This maintenance window will be: Tuesday, May 30, 2023, between 11:00 PM and 12:30 AM Eastern US Time.
05/31/2023, 12:30am EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Pipelines - EU Region
05/30/2023, 08:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, May 30, 2023, between 08:00 AM and 09:00 AM Eastern US Time.

05/30/2023, 09:00am EDT

This incident is closed.

Quickbase Service - US Region Quickbase Service - EU Region Quickbase Pipelines - EU Region Quickbase Pipelines - US Region
05/30/2023, 07:16am EDT
[closed] Starting around 7:16 AM Eastern US Time, some steps in some pipeline runs have unexpected data being output in mapped fields after executing. The unexpected data in the output field does not match the mapping to the input field in the Pipelines UI. Only pipelines using the Quickbase channel's "Copy Records" step are affected. We are continuing to investigate further details, and actively working on a resolution.
05/30/2023, 02:46pm EDT

We will provide an update in 1 hour

05/30/2023, 03:45pm EDT
Our Product team is continuing to investigate. Another update will be provided in 1 hour.
05/30/2023, 04:45pm EDT

Product has come up with a fix and is taking steps to verify before deploy.

Another update will be provided in 1 hour

05/30/2023, 05:15pm EDT

As of 5:15 PM ET, the Copy Records action is behaving as expected. We will provide a root cause once it is available.

This incident is closed.

Quickbase Service - US Region Quickbase Pipelines - US Region
05/30/2023, 07:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, May 30, 2023, between 07:00 AM and 08:00 AM Eastern US Time.

05/30/2023, 08:00am EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
05/25/2023, 02:00pm EDT
[closed]

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

 

This maintenance window will be: Thursday, May 25, 2023, between 2:00 PM and 3:00 PM Eastern US Time.

05/25/2023, 02:42pm EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Pipelines - EU Region
05/25/2023, 10:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Thursday, May 25, 2023, between 10:00 AM and 11:00 AM Eastern US Time.

05/25/2023, 11:00am EDT

This incident is closed.

Quickbase Service - US Region Quickbase Pipelines - US Region
05/25/2023, 09:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Thursday, May 25, 2023, between 09:00 AM and 10:00 AM Eastern US Time.

05/25/2023, 10:00am EDT

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
05/24/2023, 11:00pm EDT
[closed]

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

 

This maintenance window will be: Wednesday, May 24, 2023, between 11:00 PM and 12:30 AM Eastern US Time.

05/24/2023, 11:52pm EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
05/22/2023, 02:00pm EDT
[closed]

Our journey to improve Quickbase and your product experience continues.  The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.  For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Monday, May 22, 2023 between 2:00 PM and 3:00 PM Eastern US Time.

05/22/2023, 03:00pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
05/21/2023, 09:30am EDT
[closed]

Our journey to improve Quickbase and your product experience continues.  The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.  For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Sunday, May 21, 2023 between 9:30 AM and 11:30 AM Eastern US Time.

05/21/2023, 11:30am EDT
This incident is closed.
Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
05/21/2023, 06:10am EDT
[closed]
In January, we informed realm and account admins for customers of the Quickbase platform about our plan to transition parts of the US Instance of the Quickbase platform ("Quickbase US") between our existing hosting locations during the first half of 2023 and introduce a new hosting location in the second half of 2023. This hosting transition will be accomplished using planned down time similar to the data center switches we typically do 2-3 times per year.

No action will be needed by customers aside from being aware of the planned down time as it is announced during 2023.

A full explanation of the hosting transition, and a visual depiction of the milestones are linked to in this Quickbase Community post.

On the weekend of May 20-21, we will have planned down time to perform two data center switches as the next customer facing steps of the hosting transition.

Quickbase US will be unavailable during this maintenance.

The maintenance windows for Quickbase US will be:

  • Saturday, May 20, 2023, 12:10 AM to 3:00 AM Eastern US Time - Switch the active location of the Core Cluster Components of Quickbase US from Flexential-Colorado to AWS-Oregon.
  • Sunday, May 21, 2023, 6:10 AM to 8:00 AM Eastern US Time - Switch the active location of the Core Cluster Components of Quickbase US from AWS-Oregon to Flexential-Colorado.
  • While running the active location in AWS-Oregon, if we detect any issues we cannot correct, we will switch the active location back to Flexential-Colorado using unplanned down time. We will strive to minimize the duration of any unplanned down time and, if possible, perform the switch during non-US business hours. The typical duration for switching the active location to Flexential-Colorado is 1 hour, 50 minutes.
05/21/2023, 06:45am EDT

As of 6:45 AM Eastern US Time, the active location of the US Instance of the Quickbase platform is Flexential-Colorado and the platform is running normally.

We have completed our verification of the platform in this location.

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
05/20/2023, 12:10am EDT
[closed]
In January, we informed realm and account admins for customers of the Quickbase platform about our plan to transition parts of the US Instance of the Quickbase platform ("Quickbase US") between our existing hosting locations during the first half of 2023 and introduce a new hosting location in the second half of 2023. This hosting transition will be accomplished using planned down time similar to the data center switches we typically do 2-3 times per year.

No action will be needed by customers aside from being aware of the planned down time as it is announced during 2023.

A full explanation of the hosting transition, and a visual depiction of the milestones are linked to in this Quickbase Community post.

On the weekend of May 20-21, we will have planned down time to perform two data center switches as the next customer facing steps of the hosting transition.

Quickbase US will be unavailable during this maintenance.

The maintenance windows for Quickbase US will be:

  • Saturday, May 20, 2023, 12:10 AM to 3:00 AM Eastern US Time - Switch the active location of the Core Cluster Components of Quickbase US from Flexential-Colorado to AWS-Oregon.
  • Sunday, May 21, 2023, 6:10 AM to 8:00 AM Eastern US Time - Switch the active location of the Core Cluster Components of Quickbase US from AWS-Oregon to Flexential-Colorado.
  • While running the active location in AWS-Oregon, if we detect any issues we cannot correct, we will switch the active location back to Flexential-Colorado using unplanned down time. We will strive to minimize the duration of any unplanned down time and, if possible, perform the switch during non-US business hours. The typical duration for switching the active location to Flexential-Colorado is 1 hour, 50 minutes.
05/20/2023, 01:30am EDT

As of 1:30 AM Eastern US Time, the active location of the US Instance of the Quickbase platform is AWS-Oregon and the platform is running normally.

We have completed our verification of the platform in this location.

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
05/16/2023, 02:00pm EDT
[closed]

Ensuring your data is always available takes planning and action. It's action time now and the Quickbase team will be performing planned maintenance to address non-customer facing issues. We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Tuesday, May 16, 2023 2:00 PM and 3:00 PM Eastern US Time.

05/16/2023, 02:38pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
05/12/2023, 12:11pm EDT
[closed]
Starting at about 12:11 PM Eastern US Time, attempts to upload files to the Quickbase platform failed.
05/12/2023, 12:55pm EDT
As of 12:55 PM Eastern US Time, the issue is resolved.

This incident is closed.

We will publish a root cause once we have it.
Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
05/11/2023, 11:00pm EDT
[closed]

Ensuring your data is always available takes planning and action. It's action time now and the Quickbase team will be performing planned maintenance to address non-customer facing issues. We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, May 11, 2023 11:00 PM to Friday, May 12, 2023 12:30 AM Eastern US Time.

05/12/2023, 12:00am EDT

This incident is closed.

05/11/2023, 02:00pm EDT
[closed] On Thursday, May 11, 2023 between 2:00 and 3:00 PM Eastern US Time, our Quickbase Company Website (www.quickbase.com) will be undergoing maintenance. Visitors may see a maintenance page when going to some pages during the maintenance window including (but not limited to):

www.quickbase.com/contact-us
www.quickbase.com/trial-register
www.quickbase.com/builder-register

This maintenance has no impact on use of the Quickbase platform by our customers.
05/11/2023, 04:21pm EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Pipelines - EU Region
05/11/2023, 11:30am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Thursday, May 11, 2023, between 11:30 AM and 12:30 PM Eastern US Time.

05/11/2023, 11:48am EDT

This incident is closed.

Quickbase Service - US Region Quickbase Pipelines - US Region
05/11/2023, 10:30am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Thursday, May 11, 2023, between 10:30 AM and 11:30 AM Eastern US Time.

05/11/2023, 10:50am EDT

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
05/07/2023, 07:10am EDT
[closed]

UPDATE AT 4:10 AM Eastern US Time on Saturday, May 6

The conditional maintenance planned for 7:10 AM to 9:00 AM Eastern US Time on Sunday, May 7 will not occur because we switched the active location of the US instance of the Quickbase platform back to our Flexential-Colorado location at 3:05 AM Eastern US Time on Saturday, May 6 per this incident.

This maintenance is canceled.

In January, we informed realm and account admins for customers of the Quickbase platform about our plan to transition parts of the US Instance of the Quickbase platform ("Quickbase US") between our existing hosting locations during the first half of 2023 and introduce a new hosting location in the second half of 2023. This hosting transition will be accomplished using planned down time similar to the data center switches we typically do 2-3 times per year.

No action will be needed by customers aside from being aware of the planned down time as it is announced during 2023.

A full explanation of the hosting transition, and a visual depiction of the milestones are linked to in this Quickbase Community post.

On the weekend of May 6-7, and on Saturday, May 20, we will have planned down time to perform data center switches as the next customer facing steps of the hosting transition.

Quickbase US will be unavailable during this maintenance.

The conditional maintenance windows for Quickbase US will be:

  • Saturday, May 6, 2023, 12:10 AM to 3:00 AM Eastern US Time - Switch the active location of Quickbase US from Flexential-Colorado to AWS-Oregon.
    • If we detect any issues during the weekend of May 6-7, then planned down time as follows:
      • Sunday, May 7, 2023, 7:10 AM to 9:00 AM Eastern US Time - Switch the active location of Quickbase US from AWS-Oregon to Flexential-Colorado.
    • If we do NOT detect any issues during the weekend of May 6-7, then planned down time as follows:
      • Saturday, May 20, 2023, 12:10 AM to 2:00 AM Eastern US Time - Switch the active location of Quickbase US from AWS-Oregon to Flexential-Colorado.
  • Note, if we stay in AWS-Oregon after May 7, and we detect any issues between May 7 and May 20 that we cannot correct, we will switch the active location of  Quickbase US back to Flexential-Colorado using unplanned down time. We will strive to minimize the duration of any unplanned down time and, if possible, perform the switch during non-US business hours. The typical duration for switching the active location to Flexential-Colorado is 1 hour, 50 minutes.
05/07/2023, 07:10am EDT

The conditional maintenance planned for 7:10 AM to 9:00 AM Eastern US Time on Sunday, May 7 will not occur because we switched the active location of the US instance of the Quickbase platform back to our Flexential-Colorado location at 3:05 AM Eastern US Time on Saturday, May 6 per this incident.

This maintenance is canceled.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
05/06/2023, 03:00am EDT
[closed] As of 2:00 AM Eastern US Time, we have decided to return the US Instance of the Quickbase platform to our Flexential-Colorado location due to a problem with the planned switch of the active location of Quickbase US from Flexential-Colorado to AWS-Oregon.  Our planned down time window ends at 3:00 AM Eastern US Time.  We expect the switch back to Flexential-Colorado to complete by 3:15 AM Eastern US Time.  The response time for requests should return to normal by 4:00 AM Eastern US Time.  We will post an update once the switch back to Flexential-Colorado is complete.
05/06/2023, 03:05am EDT

As of 3:05 AM Eastern US Time, the US Instance of the Quickbase platform is available.  However, some requests may be slow or return errors until 3:45 AM Eastern US Time.  Also, refreshes of connected tables are not working at this time.  We will post an update by 3:45 AM Eastern US Time.

05/06/2023, 03:45am EDT

As of 3:45 AM Eastern US Time, the US Instance of the Quickbase platform is now operating normally.

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
05/06/2023, 12:10am EDT
[closed]
In January, we informed realm and account admins for customers of the Quickbase platform about our plan to transition parts of the US Instance of the Quickbase platform ("Quickbase US") between our existing hosting locations during the first half of 2023 and introduce a new hosting location in the second half of 2023. This hosting transition will be accomplished using planned down time similar to the data center switches we typically do 2-3 times per year.

No action will be needed by customers aside from being aware of the planned down time as it is announced during 2023.

A full explanation of the hosting transition, and a visual depiction of the milestones are linked to in this Quickbase Community post.

On the weekend of May 6-7, and on Saturday, May 20, we will have planned down time to perform data center switches as the next customer facing steps of the hosting transition.

Quickbase US will be unavailable during this maintenance.

The conditional maintenance windows for Quickbase US will be:

  • Saturday, May 6, 2023, 12:10 AM to 3:00 AM Eastern US Time - Switch the active location of Quickbase US from Flexential-Colorado to AWS-Oregon.
    • If we detect any issues during the weekend of May 6-7, then planned down time as follows:
      • Sunday, May 7, 2023, 7:10 AM to 9:00 AM Eastern US Time - Switch the active location of Quickbase US from AWS-Oregon to Flexential-Colorado.
    • If we do NOT detect any issues during the weekend of May 6-7, then planned down time as follows:
      • Saturday, May 20, 2023, 12:10 AM to 2:00 AM Eastern US Time - Switch the active location of Quickbase US from AWS-Oregon to Flexential-Colorado.
  • Note, if we stay in AWS-Oregon after May 7, and we detect any issues between May 7 and May 20 that we cannot correct, we will switch the active location of  Quickbase US back to Flexential-Colorado using unplanned down time. We will strive to minimize the duration of any unplanned down time and, if possible, perform the switch during non-US business hours. The typical duration for switching the active location to Flexential-Colorado is 1 hour, 50 minutes.
05/06/2023, 03:00am EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Sync - EU Region
05/04/2023, 02:00pm EDT
[closed]
The Quickbase team will be performing maintenance to perform an update to a database supporting the Quickbase Sync service. The Quickbase Sync service will have intermittent availability during this maintenance. Customers with connected tables may experience failed refreshes of connected tables during this maintenance.

This maintenance window will be: Thursday, May 4, 2023, between 2:00 PM and 3:00 PM Eastern US Time.
05/04/2023, 03:00pm EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Sync - EU Region
05/03/2023, 12:00pm EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Wednesday, May 3rd, 2023, between 12 PM and 1 PM Eastern US Time.

05/03/2023, 01:00pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Sync - US Region
05/03/2023, 11:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Wednesday, May 3rd, 2023, between 11 AM and 12 PM Eastern US Time.

05/03/2023, 12:00pm EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Pipelines - EU Region
05/02/2023, 11:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, May 2, 2023, between 11:00 AM and 12:00 PM Eastern US Time.

05/02/2023, 11:09am EDT

This incident is closed.

Quickbase Service - US Region Quickbase Pipelines - US Region
05/02/2023, 10:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, May 2, 2023, between 10:00 AM and 11:00 AM Eastern US Time.

05/02/2023, 10:10am EDT

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
04/28/2023, 03:55am EDT
[closed] We are investigating a performance issue impacting areas of the product including Dashboards, Platform Analytics, and Pipelines Connections Central pages, as well as the Gantt plug-in.  We will provide an update as soon as soon as we can.
04/28/2023, 05:36am EDT

We are still investigating this issue.  We will provide another update as soon as we can.

04/28/2023, 06:45am EDT

We are continuing to investigate this issue.  We will provide another update within 1 hour.

04/28/2023, 08:05am EDT

We are continuing to investigate this issue.  We will provide another update within 1 hour.

04/28/2023, 08:20am EDT

As of 8:20 AM Eastern US Time, the issue has been resolved.

This incident is closed.

We will post a root cause once we have it.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
04/26/2023, 02:00pm EDT
[closed]

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, April 26, 2023, between 2:00 PM and 3:00 PM Eastern US Time.

04/26/2023, 02:53pm EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Sync - EU Region
04/25/2023, 12:00pm EDT
[closed]
The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, April 25, 2023, between 12:00 PM and 1:00 PM Eastern US Time.
04/25/2023, 12:20pm EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Pipelines - EU Region
04/25/2023, 11:06am EDT
[closed]

Starting at 11:06 AM Eastern US Time, our latest deployment of Pipelines functionality introduced an issue for some customers using the "Copy Records" step within the Quickbase channel of Pipelines. We have identified the issue and reverted to the previous deployment to fix the issue.

We apologize for any inconvenience this may have caused.  We will provide a root cause once it's available.

04/25/2023, 06:56pm EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Pipelines - EU Region
04/25/2023, 11:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, April 25, 2023, between 11:00 AM and 12:00 PM Eastern US Time.

04/25/2023, 12:00pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Sync - US Region
04/25/2023, 11:00am EDT
[closed]
The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, April 25, 2023, between 11:00 AM and 12:00 PM Eastern US Time.
04/25/2023, 11:26am EDT

This incident is closed.

Quickbase Service - US Region Quickbase Pipelines - US Region
04/25/2023, 10:10am EDT
[closed]

Starting at 10:10 AM Eastern US Time, our latest deployment of Pipelines functionality introduced an issue for some customers using the "Copy Records" step within the Quickbase channel of Pipelines. We have identified the issue and reverted to the previous deployment to fix the issue.

We apologize for any inconvenience this may have caused.  We will provide a root cause once it's available.

04/25/2023, 06:48pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Pipelines - US Region
04/25/2023, 10:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, April 25, 2023, between 10:00 AM and 11:00 AM Eastern US Time.

04/25/2023, 11:00am EDT

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
04/24/2023, 04:59pm EDT
[closed]
Between 4:59 PM and 5:07 PM Eastern US Time, some customers may have seen timeout errors in Quickbase -- including their QB Sync connections, Automations, Webhooks, Dashboards and Platform Analytics pages.  

Our hosting provider has acknowledged and fixed the issue on their end.

This incident is closed.
04/24/2023, 05:07pm EDT
We will provide a root cause once it's available.
Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
04/24/2023, 02:00pm EDT
[closed]

Our journey to improve Quickbase and your product experience continues.  The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.  For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Monday, April 24, 2023 between 2:00 PM and 3:00 PM Eastern US Time.

04/24/2023, 02:32pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
04/23/2023, 09:30am EDT
[closed]

Our journey to improve Quickbase and your product experience continues.  The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.  For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Sunday, April 23, 2023 between 9:30 AM and 11:30 AM Eastern US Time.

04/23/2023, 10:41am EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Sync - EU Region
04/18/2023, 12:00pm EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, April 18, 2023, between 12:00 PM and 1:00 PM Eastern US Time.

04/18/2023, 12:38pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Sync - US Region
04/18/2023, 11:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, April 18, 2023, between 11:00 AM and 12:00 PM Eastern US Time.

04/18/2023, 11:35am EDT

This incident is closed.

Quickbase Service - US Region Quickbase Sync - US Region
04/14/2023, 09:00am EDT
[closed]

Starting at 9 AM Eastern US Time, we are experiencing performance issues with QB Sync.  We are currently investigating and will provide an update as soon as we have one.

04/14/2023, 09:41am EDT

We are still actively investigating this issue and working on a resolution as soon as possible.  We will provide another update as soon as one is available. 

04/14/2023, 10:10am EDT

QB Sync is operating normally again.  We will provide a root cause once we have it.

This incident is closed.

04/13/2023, 03:30pm EDT
[closed] On Thursday, April 13, 2023 between 3:30 and 4:30 PM Eastern US Time, our Quickbase Company Website (www.quickbase.com) will be undergoing maintenance. Visitors may see a maintenance page when going to some pages during the maintenance window including (but not limited to):

www.quickbase.com/contact-us
www.quickbase.com/trial-register
www.quickbase.com/builder-register

This maintenance has no impact on use of the Quickbase platform by our customers.
04/13/2023, 04:30pm EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Sync - EU Region
04/12/2023, 12:00pm EDT
[closed]
The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Wednesday, April 12, 2023, between 12:00 PM and 1:00 PM Eastern US Time.
04/12/2023, 12:30pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Sync - US Region
04/12/2023, 10:00am EDT
[closed]
The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Wednesday, April 12, 2023, between 10:00 AM and 12:00 PM Eastern US Time.
04/12/2023, 11:07am EDT

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
04/07/2023, 06:30pm EDT
[closed]
This notice is an update on the Hosting Transition plan for the US Instance of the Quickbase platform ("US Quickbase").

In January, we informed realm and account admins for customers of the Quickbase platform about our plan to transition parts of "US Quickbase" between our existing hosting locations during the first half of 2023 and introduce a new hosting location in the second half of 2023.

A full explanation of the hosting transition, and a visual depiction of the milestones are linked to in this Quickbase Community post.

We are currently in Phase 2 of the Hosting Transition plan with the goal of replacing Flexential-Nevada with AWS-Oregon as a valid standby hosting location for the Core Cluster Components for US Quickbase.

We have completed 3 weekend switches of the active location of the Core Cluster Components for US Quickbase from Flexential-Colorado to AWS-Oregon, and then back to Flexential-Colorado.  These switches were done on February 11, March 11-12, and March 25.  The March 25 switch was conditionally going to use AWS-Oregon as the active location until either March 26 or April 8.  However, we switched back to Flexential-Colorado on March 25 due to a performance problem with about 5% of customer applications.  We therefore canceled the conditional March 26 and April 8 maintenance windows.

We are presently evaluating the results of these switches in order to prepare for a 4th switch that is likely to be scheduled sometime in May.

We will notify customers at least 10 days in advance when we have a date for the next location switch.
04/06/2023, 02:45pm EDT
[closed]
On Thursday, April 6, 2023 between 2:45 PM and 3:30 PM Eastern US Time, our Quickbase Company Website (www.quickbase.com) will be undergoing maintenance.  Visitors may see a maintenance page when going to some pages during the maintenance window including (but not limited to):

www.quickbase.com/contact-us
www.quickbase.com/trial-register
www.quickbase.com/builder-register

This maintenance has no impact on use of the Quickbase platform by our customers.
04/06/2023, 03:30pm EDT
This incident is closed.
Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
04/06/2023, 02:00pm EDT
[closed]

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be fixing the following issues related to connections used by connected tables (Quickbase Sync):

  • Some connections that use OAuth authorization would not load.
  • Some connections would not save after editing.

We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, April 6, 2023, between 2:00 PM and 3:30 PM Eastern US Time.

04/06/2023, 03:30pm EDT
This incident is closed.
Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
04/05/2023, 11:00pm EDT
[closed]

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be fixing the following issues related to connections used by connected tables (Quickbase Sync):

  • Some connections that use OAuth authorization would not load.
  • Some connections would not save after editing.

We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Wednesday, April 5, 2023, between 11:00 PM and 12:30 AM Eastern US Time.

04/06/2023, 12:30am EDT

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
04/03/2023, 09:04am EDT
[closed] As of 9:04 AM Eastern US Time, some requests to the Quickbase US platform for less than 1% of applications may be slow.  We are working to resolve the performance of those applications.  We will post an update within 30 minutes.
04/03/2023, 09:20am EDT

We are continuing to work to resolve this issue.  We will post an update within 1 hour.

04/03/2023, 10:10am EDT

As of 10:10 AM Eastern US Time, the Quickbase US platform is performing normally.

This incident is closed.

04/08/2023, 12:00pm EDT

During a restart of the Quickbase platform, applications are loaded into our fleet of run-time engines using criteria that attempt to reduce the chance of one run-time engine becoming overloaded.  In rare instances, we need to manually intercede to properly balance the applications.  In this incident, one of the run-time engines became overloaded so we moved some of the applications to other run-time engines.  To learn more about how the Quickbase platform hosts your applications to provide optimal performance and scalability, see the Quickbase Platform Evaluation Guide.

See the Root Cause section of this post for more details related to this incident.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
04/03/2023, 08:38am EDT
[closed]

As of 8:38 AM Eastern US Time, the Quickbase US platform is unavailable.  We are actively investigating and will provide an update within 30 minutes.

04/03/2023, 09:00am EDT

As of 9:00 AM Eastern US Time, the Quickbase US platform is recovering.  We will post an update within 30 minutes.

04/03/2023, 09:04am EDT

As of 9:04 AM Eastern US Time, request traffic levels to the Quickbase US platform have returned to normal but some requests may still be slow for less than 1% of applications.  See this post for more information on the performance issue impacting less than 1% of applications.

This incident is closed.

04/08/2023, 12:00pm EDT
All times shown are Eastern US Time.

The Quickbase platform consists of several software services and databases which together provide the functionality on which our customers rely.  One of the software services routes requests within the platform, and that routing service crashed at 8:38 AM on Monday, April 3, 2023.  It is configured to automatically restart and did so at 8:44 AM.  Upon restart of the routing service, all Quickbase applications reload.  During that reload time, requests can be slow or result in error.  By 9:04 AM, the platform was performing normally with the exception of less than 1% of applications.  Those few applications underperformed until 10:10 AM as noted in this separate service page post.

Our analysis of the incident revealed that the routing service crashed due to a defect in the software code that evaluates and logs a specific error condition that can occur while the platform is operating.  We have not seen this defect in the 20+ year history of the routing service.  We made a configuration change to the routing service to prevent this specific issue from reoccurring.  Work has been underway for more than a year to replace the legacy routing service with a more resilient service which we expect to deploy later this year.

We realize we are an important part of your business and you expect Quickbase to be available and performing well when you need it. We apologize for the disruption this incident caused our customers.
Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
03/30/2023, 02:00pm EDT
[closed]

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Thursday, March 30, 2023, between 2:00 PM and 3:00 PM Eastern US Time.

03/30/2023, 03:00pm EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Pipelines - EU Region
03/30/2023, 04:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Thursday, March 30, 2023, between 04:00 AM and 05:00 AM Eastern US Time.

03/30/2023, 05:00am EDT

This incident is closed.

Quickbase Service - US Region Quickbase Pipelines - US Region
03/30/2023, 03:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Thursday, March 30, 2023, between 03:00 AM and 04:00 AM Eastern US Time.

03/30/2023, 04:00am EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Sync - EU Region
03/28/2023, 12:00pm EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, March 28, 2023, between 12:00 PM and 1:00 PM Eastern US Time.

03/28/2023, 12:27pm EDT

This incident is closed.

03/28/2023, 11:37am EDT
[closed] Between 11:37 AM and 11:44 AM Eastern US Time, Quickbase University was unavailable.
03/28/2023, 11:44am EDT

As of 11:44 AM Eastern US Time, Quickbase University is available and operating normally.

This incident is closed.

03/28/2023, 01:00pm EDT
Our partner that operates the Quickbase University site, Skilljar, reported an outage.  They provided a root cause whereby the quantity of web servers did not automatically scale up as expected to meet the normal daily traffic level.  They have corrected the issue to prevent this from happening again.  We apologize for any inconvenience this unplanned down time may have caused.
Quickbase Service - US Region Quickbase Sync - US Region
03/28/2023, 11:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, March 28, 2023, between 11:00 AM and 12:00 PM Eastern US Time.

03/28/2023, 12:00pm EDT

This incident is closed.

03/28/2023, 10:28am EDT
[closed] Between 10:28 AM and 10:46 AM Eastern US Time, Quickbase University was unavailable.
03/28/2023, 10:46am EDT
As of 10:46 AM Eastern US Time, Quickbase University is available and operating normally.

This incident is closed.
03/28/2023, 01:00pm EDT

Our partner that operates the Quickbase University site, Skilljar, reported an outage.  They provided a root cause whereby the quantity of web servers did not automatically scale up as expected to meet the normal daily traffic level.  They have corrected the issue to prevent this from happening again.  We apologize for any inconvenience this unplanned down time may have caused.

03/28/2023, 09:57am EDT
[closed] Starting at 9:57 AM Eastern US Time, attempts to create new support cases or update existing cases via the <yourdomain>.quickbase.com/qb/support/ListCases menu or from quickbase.com/contact-us returned an error.
03/28/2023, 10:50am EDT
As of 10:50 AM Eastern US Time, the Quickbase Support portal is available and operating normally.

This incident is closed.
03/28/2023, 01:00pm EDT

A table used to store information related to the support portal ran out of space.  We increased the space to resolve the issue.  We will enable enhanced monitoring on the table to identify future space issues so they can be corrected faster.

Quickbase Service - EU Region Quickbase Pipelines - EU Region
03/28/2023, 09:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, March 28, 2023, between 9:00 AM and 10:00 AM Eastern US Time.

03/28/2023, 10:00am EDT

This incident is closed.

Quickbase Service - US Region Quickbase Pipelines - US Region
03/28/2023, 08:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, March 28, 2023, between 8:00 AM and 9:00 AM Eastern US Time.

03/28/2023, 09:00am EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
03/27/2023, 02:00pm EDT
[closed]

Our journey to improve Quickbase and your product experience continues.  The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.  For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be:  Monday, March 27, 2023, between 2:00 PM and 3:00 PM Eastern US Time.

03/27/2023, 03:00pm EDT

This incident has been closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
03/26/2023, 09:30am EDT
[closed]

Our apologies for the incorrect start time and subject on the prior e-mail for our planned maintenance to do a Product Upgrade on Sunday, March 26.  The correct start time is 9:30 AM Eastern US Time. 

Our journey to improve Quickbase and your product experience continues.  The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.  For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Sunday, March 26, 2023, between 9:30 AM and 11:30 AM Eastern US Time.

03/26/2023, 11:30am EDT

This incident has been closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
03/26/2023, 06:10am EDT
[closed]

In January, we informed realm and account admins for customers of the Quickbase platform about our plan to transition parts of the US Instance of the Quickbase platform ("Quickbase US") between our existing hosting locations during the first half of 2023 and introduce a new hosting location in the second half of 2023. This hosting transition will be accomplished using planned down time similar to the data center switches we typically do 2-3 times per year.

No action will be needed by customers aside from being aware of the planned down time as it is announced during 2023.

A full explanation of the hosting transition, and a visual depiction of the milestones are linked to in this Quickbase Community post.

On the weekend of March 25-26, and on Saturday, April 8, we will have planned down time to perform data center switches as the next customer facing steps of the hosting transition.

Quickbase US will be unavailable during this maintenance.

The conditional maintenance windows for Quickbase US will be:

  • Saturday, March 25, 2023, 12:10 AM to 3:00 AM Eastern US Time - Switch the active location of Quickbase US from Flexential-Colorado to AWS-Oregon.
    • If we detect any issues during the weekend of March 25-26, then planned down time as follows:
      • Sunday, March 26, between 6:10 AM and 8:00 AM Eastern US Time - Switch the active location of Quickbase US from AWS-Oregon to Flexential-Colorado.
    • If we do NOT detect any issues during the weekend of March 25-26, then planned down time as follows:
      • Saturday, April 8, 2023, 12:10 AM to 2:00 AM Eastern US Time - Switch the active location of Quickbase US from AWS-Oregon to Flexential-Colorado.
  • Note, if we stay in AWS-Oregon after March 26, and we detect any issues between March 26 and April 8 that we cannot correct, we will switch the active location of Quickbase US back to Flexential-Colorado using unplanned down time. We will strive to minimize the duration of any unplanned down time and, if possible, perform the switch during non-US business hours. The typical duration for switching the active location to Flexential-Colorado is 1 hour, 50 minutes.
03/26/2023, 06:11am EDT

The conditional maintenance tentatively planned for 6:10 AM to 8:00 AM Eastern US Time on Sunday, March 26 did not occur today because we switched the active location of the US instance of the Quickbase platform back to our Flexential-Colorado location at 5:28 AM Eastern US Time on Saturday, March 25 per this incident.  (Note, you are likely receiving this e-mail alert at about 12:20 PM Eastern US Time on Sunday, March 26.)

This maintenance is canceled.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
03/25/2023, 04:28am EDT
[closed]

As of 4:28 AM Eastern US Time, we have decided to return the US Instance of the Quickbase platform to our Flexential-Colorado location due to a problem whereby several large customer applications are not loading properly.  We expect this switch process to complete by about 6:00 AM Eastern US Time.  We will post an update at that time.

03/25/2023, 05:28am EDT

As of 5:28 AM Eastern US Time, the US Instance of the Quickbase platform returned to normal performance levels.

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
03/25/2023, 12:10am EDT
[closed]

In January, we informed realm and account admins for customers of the Quickbase platform about our plan to transition parts of the US Instance of the Quickbase platform ("Quickbase US") between our existing hosting locations during the first half of 2023 and introduce a new hosting location in the second half of 2023. This hosting transition will be accomplished using planned down time similar to the data center switches we typically do 2-3 times per year.

No action will be needed by customers aside from being aware of the planned down time as it is announced during 2023.

A full explanation of the hosting transition, and a visual depiction of the milestones are linked to in this Quickbase Community post.

On the weekend of March 25-26, and on Saturday, April 8, we will have planned down time to perform data center switches as the next customer facing steps of the hosting transition.

Quickbase US will be unavailable during this maintenance.

The conditional maintenance windows for Quickbase US will be:

  • Saturday, March 25, 2023, 12:10 AM to 3:00 AM Eastern US Time - Switch the active location of Quickbase US from Flexential-Colorado to AWS-Oregon.
    • If we detect any issues during the weekend of March 25-26, then planned down time as follows:
      • Sunday, March 26, between 6:10 AM and 8:00 AM Eastern US Time - Switch the active location of Quickbase US from AWS-Oregon to Flexential-Colorado.
    • If we do NOT detect any issues during the weekend of March 25-26, then planned down time as follows:
      • Saturday, April 8, 2023, 12:10 AM to 2:00 AM Eastern US Time - Switch the active location of Quickbase US from AWS-Oregon to Flexential-Colorado.
  • Note, if we stay in AWS-Oregon after March 26, and we detect any issues between March 26 and April 8 that we cannot correct, we will switch the active location of Quickbase US back to Flexential-Colorado using unplanned down time. We will strive to minimize the duration of any unplanned down time and, if possible, perform the switch during non-US business hours. The typical duration for switching the active location to Flexential-Colorado is 1 hour, 50 minutes.
03/25/2023, 03:00am EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Pipelines - EU Region
03/23/2023, 11:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Thursday, March 23, 2023, between 11:00 AM and 12:00 PM Eastern US Time.

03/23/2023, 12:00pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Pipelines - US Region
03/23/2023, 10:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Thursday, March 23, 2023, between 10:00 AM and 11:00 AM Eastern US Time.

03/23/2023, 11:00am EDT

This incident is closed.

Quickbase Service - US Region Quickbase RESTful APIs - US Region
03/21/2023, 04:00pm EDT
[closed]

In line with our continued efforts to improve performance and reliability, we will be making some behind-the-scenes changes in our US instance (api.quickbase.com) of our new RESTful API infrastructure.

This maintenance window will be: Tuesday, March 21, 2023, between 4:00 PM and 4:30 PM Eastern US Time.

For questions, please contact our support team.

03/21/2023, 05:15pm EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Sync - EU Region
03/21/2023, 12:30pm EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, March 21, 2023, between 12:30 PM and 1:30 PM Eastern US Time.

03/21/2023, 01:09pm EDT

This incident is closed.

Quickbase Service - US Region Quickbase Sync - US Region
03/21/2023, 11:00am EDT
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Tuesday, March 21, 2023, between 11:00 AM and 12:00 PM Eastern US Time.

03/21/2023, 12:00pm EDT

This incident is closed. 

Quickbase Service - EU Region Quickbase RESTful APIs - EU Region
03/16/2023, 03:00pm EDT
[closed]

In line with our continued efforts to improve performance and reliability, we will be making some behind-the-scenes changes in our EU instance (api.quickbase.eu) of our new RESTful API infrastructure.

This maintenance window will be: Thursday, March 16, 2023, between 3:00 PM and 3:30 PM Eastern US Time.

For questions, please contact our support team.

03/16/2023, 04:15pm EDT

This has been completed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
03/16/2023, 02:00pm EDT
[closed]

The Quickbase team will be performing maintenance to update the infrastructure that handles the EU Instance of the Quickbase platform.  Quickbase EU may be unavailable for a period of time during this maintenance.

This maintenance window will be: Thursday, March 16, 2023, between 2:00 PM and 3:00 PM Eastern US Time.

03/16/2023, 02:38pm EDT

This incident is closed. 

Quickbase Service - EU Region Quickbase Sync - EU Region
03/16/2023, 11:46am EDT
[closed]

This incident is closed.

03/16/2023, 12:00pm EDT

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, March 16, 2023, between 12:00 PM and 1:00 PM Eastern US Time.

Quickbase Service - US Region Quickbase Sync - US Region
03/16/2023, 10:45am EDT
[closed]

This incident is closed. 

03/16/2023, 11:00am EDT

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.

This maintenance window will be: Thursday, March 16, 2023, between 11:00 AM and 12:00 PM Eastern US Time.

Quickbase Service - US Region Quickbase Pipelines - US Region
03/16/2023, 09:00am EDT
[closed]

Between 9:00 AM and 12:30 PM Eastern US Time, a subset of users experienced delayed Pipeline Error Notifications and Pipeline Analytics.  Our team has isolated the issue and deployed a fix.  There was no interruption to Pipelines executions. We apologize for any inconvenience this may have caused.

03/16/2023, 09:01am EDT

This incident is closed.

03/16/2023, 09:01am EDT

We will provide a root cause as soon as we have it.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
03/15/2023, 05:30pm EDT
[closed]

As of 5:30 PM Eastern US Time, the Account Permissions Page in the Quickbase Admin Console is currently down. Account Admins will not be able to change their account level permissions - such as change account admins.  We are actively investigating this issue and will post an update within 2 hours

03/15/2023, 07:30pm EDT

We are still actively investigating this issue and will post an update within 2 hours.

03/15/2023, 08:03pm EDT

A fix for the Account Permissions Page in the Quickbase Admin Console has been deployed.
This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
03/15/2023, 08:00am EDT
[closed]

The Quickbase team will be upgrading certain backend download services between Wednesday, March 15, 2023 and Wednesday, March 22, 2023.  These services are used when customers download a CSV from Platform Analytics and Data Scanner.  We do not expect any impact to customers.  The schedule is as follows:

  • Wednesday, March 15, 2023 8:00 AM Eastern US Time, realms that start with A-H.
  • Monday, March 20, 2023 8:00 AM Eastern US Time, realms that start with I-M.
  • Wednesday, March 22, 2023 8:00 AM Eastern US Time, realms that start with N-Z.
03/22/2023, 09:00am EDT

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
03/15/2023, 08:00am EDT
[closed]

The Quickbase team will be upgrading certain backend download services between Wednesday, March 15, 2023 and Wednesday, March 22, 2023.  These services are used when customers download a CSV from Platform Analytics and Data Scanner.  We do not expect any impact to customers.  The schedule is as follows:

  • Wednesday, March 15, 2023 8:00 AM Eastern US Time, realms that start with A-H.
  • Monday, March 20, 2023 8:00 AM Eastern US Time, realms that start with I-M.
  • Wednesday, March 22, 2023 8:00 AM Eastern US Time, realms that start with N-Z.
03/22/2023, 08:45am EDT

This incident is closed.

Quickbase Service - EU Region Quickbase RESTful APIs - EU Region
03/13/2023, 03:00pm EDT
[closed]

In line with our continued efforts to improve performance and reliability, we will be making some behind-the-scenes changes in our EU instance (api.quickbase.eu) of our new RESTful API infrastructure.

This maintenance window will be: Monday, March 13, 2023, between 3:00 PM and 3:30 PM Eastern US Time

For questions, please contact our support team.

03/13/2023, 03:15pm EDT

This has been completed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
03/13/2023, 11:24am EDT
[closed]

As of 11:24 AM Eastern US Time, some functionality of the US Instance of the Quickbase platform is not working.  We are actively investigating and will post an update by 12:00 PM Eastern US Time.

03/13/2023, 12:05pm EDT

As of 12:05 PM Eastern US Time, we are continuing to see errors for certain requests to the platform.  We believe the issue is with our cloud hosting partner and we are in contact with them.  We will post an update within 30 minutes.

03/13/2023, 12:33pm EDT

As of 12:20 PM Eastern US Time, most functionality in the US Instance of the Quickbase platform is functioning normally.  However, we are still working to resolve issue with Pipelines, Sync (connected tables), Automations, and Webhooks.

03/13/2023, 12:35pm EDT

As of 12:35 PM Eastern US Time, functionality for Pipelines, Sync (connected tables), Automations, and Webhooks in the US Instance of the Quickbase platform is functioning normally.

At this time, all functionality is working normally.

This incident is closed.

We will publish a root cause once we have it.

04/11/2023, 01:00pm EDT
Our hosting partner, Amazon AWS, had a network device failure that resulted in a loss of Internet connectivity for certain parts of the Quickbase platform including Pipelines, Sync (connected tables), Automations, and Webhooks.  The network is designed to be redundant and to withstand the failure of a single device by rerouting traffic to other network devices.  However, a bug in the operating system of the failed network device caused traffic to not reroute properly.

Amazon implemented monitoring on March 14, 2023 to more quickly detect traffic routing issues and they have deployed a fix to the operating system of the network device as of April 10, 2023.
Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
03/12/2023, 07:10am EDT
[closed]

Our apologies for the incorrect start time on the prior e-mail for our planned maintenance on Sunday, March 12.  The correct start time is 7:10 AM Eastern US Time.  Our service page tool added one hour because the time changes in most parts of the United States ("spring forward") on Sunday, March 12.

In January, we informed realm and account admins for customers of the Quickbase platform about our plan to transition parts of the US Instance of the Quickbase platform between our existing hosting locations during the first half of 2023 and introduce a new hosting location in the second half of 2023. This hosting transition will be accomplished using planned down time similar to the data center switches we typically do 2-3 times per year.

No action will be needed by customers aside from being aware of the planned down time as it is announced during 2023.

A full explanation of the hosting transition, and a visual depiction of the milestones are linked to in this Quickbase Community post.

On the weekend of March 11-12, we will have planned down time to perform two data center switches as the next customer facing steps of our hosting transition.

Quickbase US will be unavailable during this maintenance.

The maintenance windows for the Quickbase US Instance will be:

  • Saturday, March 11, between 12:10 AM and 3:00 AM Eastern US Time (Switching the active location of the platform from Flexential-Colorado to AWS-Oregon)
  • Sunday, March 12, between 7:10 AM and 9:00 AM Eastern US Time (Switching the active location of the platform from AWS-Oregon to Flexential-Colorado)
03/12/2023, 09:00am EDT

As of 7:40 AM Eastern US Time, the active location of the US Instance of the Quickbase platform is Flexential-Colorado

The platform is running normally as of the planned end time of this maintenance window (9:00 AM Eastern US Time).

We have completed our verification of the platform in this location.

Note, you are likely receiving this e-mail closer to 9:40 AM Eastern US Time.

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
03/11/2023, 12:10am EST
[closed]

In January, we informed realm and account admins for customers of the Quickbase platform about our plan to transition parts of the US Instance of the Quickbase platform between our existing hosting locations during the first half of 2023 and introduce a new hosting location in the second half of 2023. This hosting transition will be accomplished using planned down time similar to the data center switches we typically do 2-3 times per year.

No action will be needed by customers aside from being aware of the planned down time as it is announced during 2023.

A full explanation of the hosting transition, and a visual depiction of the milestones are linked to in this Quickbase Community post.

On the weekend of March 11-12, we will have planned down time to perform two data center switches as the next customer facing steps of our hosting transition.

Quickbase US will be unavailable during this maintenance.

The maintenance windows for the Quickbase US Instance will be:

  • Saturday, March 11, between 12:10 AM and 3:00 AM Eastern US Time (Switching the active location of the platform from Flexential-Colorado to AWS-Oregon)
  • Sunday, March 12, between 7:10 AM and 9:00 AM Eastern US Time (Switching the active location of the platform from AWS-Oregon to Flexential-Colorado)
03/11/2023, 03:00am EST

As of 1:22 AM Eastern US Time, the active location of the US Instance of the Quickbase platform is AWS-Oregon.

The platform is running normally as of the planned end time of this maintenance window (3:00 AM Eastern US Time).

We have completed our verification of the platform in this location.

Note, you are likely receiving this e-mail closer to 4:40 AM Eastern US Time.

We will be switching the US Instance of the Quickbase platform back to our Flexential-Colorado location between 7:10 AM and 9:00 AM Eastern US Time on Sunday, March 12 per this incident.

This incident is closed.

Quickbase Service - EU Region Quickbase Sync - EU Region
03/09/2023, 02:00pm EST
[closed]

This incident is closed.

03/09/2023, 02:00pm EST

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.
This maintenance window will be: Thursday, March 9th, 2023, between 2:00 PM and 3:00 PM Eastern US Time.

Quickbase Service - US Region Quickbase Sync - US Region
03/09/2023, 11:00am EST
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.
This maintenance window will be: Thursday, March 9th, 2023, between 11:00 AM and 12:00 PM Eastern US Time.

03/09/2023, 12:00pm EST

This incident is closed.

Quickbase Service - US Region Quickbase Pipelines - US Region
03/09/2023, 10:30am EST
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Thursday, March 9, 2023, between 10:30 AM and 11:30 AM Eastern US Time.

03/09/2023, 11:48am EST

Between 11:07 AM and 11:25 AM Eastern US Time, some users may have seen execution errors with their Pipelines.  We have reverted the deployment and will reschedule for another date.

 

This incident is closed.

Quickbase Service - EU Region Quickbase RESTful APIs - EU Region
03/08/2023, 03:00pm EST
[closed]

In line with our continued efforts to improve performance and reliability, we will be migrating all RESTful API traffic in our EU instance (api.quickbase.eu) to our new RESTful API infrastructure.

This maintenance window will be: Wednesday, March 8, 2023, between 3:00 PM and 3:30 PM Eastern US Time

For questions, please contact our support team.

03/08/2023, 03:15pm EST

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
03/07/2023, 02:00pm EST
[closed]

Ensuring your data is always available takes planning and action. It’s action time now and the Quickbase team will be fixing the following issues:

  • Fixed an issue where use of getTempTokenDBID would conflict with concurrent sessions and log out the user.
  • Fixed an issue where use of a record ID field filtering against another field in a report returned no results.

We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Tuesday, March 7, 2023, between 2:00 PM and 3:00 PM Eastern US Time.

03/07/2023, 02:27pm EST

This incident is closed. 

Quickbase Service - US Region Quickbase Pipelines - US Region
03/07/2023, 09:30am EST
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines On-Premises Agent.  Customers connecting to the agent may experience a delay/failure for up to 20 minutes during this maintenance.  

This maintenance window will be: Tuesday, February 7, 2023, between 9:30 AM and 10:00 AM Eastern US Time.

03/07/2023, 09:40am EST

This incident is closed. 

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
03/06/2023, 11:00pm EST
[closed]

Ensuring your data is always available takes planning and action. It’s action time now and the Quickbase team will be fixing the following issues:

  • Fixed an issue where use of getTempTokenDBID would conflict with concurrent sessions and log out the user.
  • Fixed an issue where use of a record ID field filtering against another field in a report returned no results.

We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Monday, March 6, 2023, between 11:00 PM and 12:30 AM Eastern US Time.

03/07/2023, 12:18am EST

This incident is closed

Quickbase Service - EU Region Quickbase Sync - EU Region
03/02/2023, 11:00am EST
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.
This maintenance window will be: Thursday, March 2nd, 2023, between 11:00 AM and 12:00 PM Eastern US Time.

03/02/2023, 11:45am EST

This incident is closed.

Quickbase Service - US Region Quickbase Sync - US Region
03/02/2023, 09:00am EST
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Sync service.  Some customers with connected tables may experience a delay of up to 15 minutes for scheduled refreshes during this maintenance.  Manual refreshes of connected tables may fail at times during this maintenance.
This maintenance window will be: Thursday, March 2nd, 2023, between 9:00 AM and 10:00 AM Eastern US Time.

03/02/2023, 10:00am EST

This incident is closed.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
02/28/2023, 02:00pm EST
[closed]

This incident is closed. 

02/28/2023, 02:00pm EST

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.
This maintenance window will be: Tuesday, February 28, 2023, between 2:00 PM and 3:00 PM Eastern US Time.

Quickbase Service - EU Region Quickbase Pipelines - EU Region
02/28/2023, 11:00am EST
[closed]

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, February 28, 2023, between 11:00 AM and 12:00 PM Eastern US Time.

02/28/2023, 11:50am EST

This incident is closed. 

Quickbase Service - US Region Quickbase Pipelines - US Region
02/28/2023, 10:00am EST
[closed]

This incident is closed.

02/28/2023, 10:00am EST

The Quickbase team will be performing maintenance to execute a minor upgrade of the Quickbase Pipelines service.  Some Pipelines may experience a short delay during this maintenance.

This maintenance window will be: Tuesday, February 28, 2023, between 10:00 AM and 11:00 AM Eastern US Time.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
02/27/2023, 08:30pm EST
[closed]

This incident is closed. 

02/27/2023, 08:30pm EST

The Quickbase team will be performing maintenance to execute a minor upgrade of the SSL certificate used with the Quickbase service.  No impact is expected during this maintenance. 
This maintenance window will be: Monday, February 27, 2023, between 8:30 PM and 9:30 PM Eastern US Time.

Quickbase Service - EU Region Quickbase Audit Logs - EU Region Quickbase Billing - EU Region Quickbase Pipelines - EU Region Quickbase RESTful APIs - EU Region Quickbase Sync - EU Region Quickbase Webhooks - EU Region
02/27/2023, 02:00pm EST
[closed]

Our journey to improve Quickbase and your product experience continues.  The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.  For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be:  Monday, February 27, 2023, between 2:00 PM and 3:00 PM Eastern US Time.

02/27/2023, 02:23pm EST

This incident is closed.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
02/26/2023, 07:00pm EST
[closed]

This incident is closed.

02/26/2023, 07:00pm EST

Ensuring your data is always available takes planning and action.  It’s action time now and the Quickbase team will be performing planned maintenance to patch the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.

This maintenance window will be: Sunday, February 26, 2023, between 7:00 PM and 9:30 PM Eastern US Time.

Quickbase Service - US Region Quickbase Audit Logs - US Region Quickbase Automations - US Region Quickbase Billing - US Region Quickbase Pipelines - US Region Quickbase Platform Analytics - US Region Quickbase RESTful APIs - US Region Quickbase Sync - US Region Quickbase Webhooks - US Region
02/26/2023, 09:30am EST
[closed]

Our journey to improve Quickbase and your product experience continues.  The Quickbase team will be performing planned maintenance to upgrade the Quickbase platform.  We do not expect any disruption to the Quickbase platform as we make these improvements.  For more information on the enhancements and bug fixes in this upgrade, check out the release notes.

This maintenance window will be: Sunday, February 26, 2023, between 9:30 AM and 11:30 AM Eastern US Time.

02/26/2023, 11:30am EST

This incident has been closed.

02/24/2023, 11:00pm EST
[closed]

Between February 24, 11:00 PM Eastern US Time and February 25, 3:00 AM Eastern US Time, Quickbase Community will be intermittently unavailable while our hosting provider for the Community site conducts scheduled maintenance.

This maintenance will not impact the Quickbase platform.

02/25/2023, 01:33am EST

This incident is closed.